Question 1

What other graphic design services do you offer?

Accepted Answer

Yes, we offer graphic design services for digital ads, social media assets, and print materials, transforming your ideas into compelling visuals.

Question 2

How do Wix Editor and Wix Studio differ?

Accepted Answer

Wix Editor offers flexibility and a polished look for your website. Wix Studio provides advanced design tools, better layout control, and enhanced performance, ideal for a premium, scalable site.

Question 3

Can you help with ongoing SEO and online promotion?

Accepted Answer

Absolutely. We offer SEO optimization, targeted email marketing campaigns, and social media advertising strategies designed to increase your visibility and drive meaningful engagement with your audience.

Question 4

Do you offer custom branding and logo design?

Accepted Answer

Yes. Our logo and branding services go beyond just visuals—we create complete brand identities that reflect your values, engage your audience, and set you apart in your industry.

Question 5

What kind of websites does Sumatra Creative build?

Accepted Answer

We design and develop custom websites exclusively using Wix Editor and Wix Studio, tailored for small to medium-sized businesses. From visually stunning layouts to advanced functionality with Wix Velo, we ensure a seamless user experience and results that support your business growth.

Question 6

How does Sumatra Creative design my website?

Accepted Answer

We start with a discovery session to understand your goals. Next, we create design mockups, integrate your content, and set up functionality. After your approval, we test and launch your site, keeping you in the loop at every stage.

Question 7

Do you work with advanced web features or custom development?

Accepted Answer

We do. Using Wix Velo, we develop custom web applications, advanced forms, user portals, and other tailored features to give your website maximum flexibility and performance.

Question 8

Can you create video game graphics?

Accepted Answer

Yes, we can. With over 20 years of experience, we create high-quality video game graphics, including character design, environments, and UI elements, bringing your game worlds to life.

Question 9

How much input will I have during the website or branding design process?

Accepted Answer

Your input is essential. At Sumatra Creative, we believe in a collaborative approach—you're involved at every key step, from the initial concept to the final launch, ensuring the end result reflects your vision and goals.

Question 10

How many revisions are included in a project?

Accepted Answer

Our standard packages include two rounds of revisions to refine your project while staying on schedule. Additional revisions can be requested and quoted as needed.

Question 11

Will my website be mobile-friendly and responsive on all devices?

Accepted Answer

Yes. Every site we create is fully responsive, meaning it will look and function beautifully across desktops, tablets, and smartphones to ensure a seamless experience for your audience.

Question 12

What happens after my website is launched? Do you offer support?

Accepted Answer

Yes. We offer post-launch support to address any issues, updates, or training you may need. Ongoing maintenance plans can also be arranged for clients who prefer long-term assistance.

Question 13

Can you help me update my website or branding later as my business grows?

Accepted Answer

Yes, we offer scalable solutions. Whether you're adding new pages, refreshing your logo, or upgrading to Wix Studio or Velo, we’re here to support your business as it evolves.

F.A.Q

Answers to common questions about our services, process, and how we bring your vision to life.

FREQUENTLY ASKED QUESTIONS